FAQ
Find Your Answers Here
How long does shipping take?
At Reignsade, we aim to process and ship orders as quickly as possible. Typically, shipping takes between 5-10 business days, depending on your location and the availability of the product. You will receive a tracking number once your order has been dispatched so you can stay updated on its progress.
For more specific shipping times, please refer to our shipping policy or feel free to contact our customer support team.
How long will it take to ship my order?
At Reignsade, we strive to ship your order promptly. Typically, orders are processed and shipped within 1-3 business days.
What are the sizing specs of my order?
At Reignsade, we provide detailed sizing information for each product to help you find the perfect fit. Simply visit the product page of the item you ordered, and you'll find a sizing chart or specific measurements listed in the product description.
I would like to return or replace my order
At Reignsade, we want you to be completely satisfied with your purchase. If you’d like to return or replace your order, you can do so within 30 days of receiving the item. To initiate a return or replacement, please follow these simple steps:
- Contact our customer support team with your order number and reason for return or replacement.
- We'll provide you with instructions on how to ship the item back to us.
- Once we receive and inspect the item, we’ll process your refund or send the replacement.
For more details, please review our return policy or reach out to us for assistance!
I would like to cancel my Order
If you wish to cancel your order, please contact us as soon as possible. We process orders quickly, so cancellation is only available before your item has been shipped. Once the order is dispatched, you may need to follow our return process instead.
To request a cancellation:
- Contact our customer support team with your order number.
- If the order hasn't shipped yet, we'll cancel it and process a full refund.
- If the order has already shipped, we’ll assist you with the return process once it arrives.
Please reach out to us for further assistance!
I am having issue placing an order
We’re sorry to hear you’re having trouble placing your order at Reignsade! Here are a few quick steps to help resolve common issues:
- Check your internet connection – Make sure you're connected to a stable network.
- Clear your browser's cache – Sometimes, clearing your cache or using a different browser can help.
- Ensure correct payment details – Double-check your payment information for any errors.
- Try a different device – If possible, try completing your order on another device or browser.
If you’re still experiencing issues, feel free to contact our customer support team, and we’ll assist you in completing your order. We’re here to help!
Could not find your answer
If you couldn’t find the answer to your question, don’t worry—we’re here to help! Simply reach out to our customer support team.
Thank you for choosing Reignsade!